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Global Coffee Brand

Technologies Used

Dynamics 365 Business Central (AL programming, RDLC Reports, REST API)

Case Study

Optimizing ERP Access for a Global Coffee Brand

Reducing Licensing Costs and Enhancing Scalability with Business Central Integration

A leading coffee plantation, processing, packaging, and distribution company headquartered in India, with a capacity of 50,000 MTs per annum and customers in over 20 countries, sought a scalable solution to reduce ERP licensing costs. The client, known for creating several globally recognized brands, needed an efficient way to enable distributor access to ERP data without the burden of per-user license fees.

Client’s Challenges:

  • Built a secure portal that connects to ERP without requiring user licenses
  • Enabled data access for distributors through REST-API
  • Ensured seamless integration without compromising data security or compliance
  • Customized Vendor, Customer Ledger reports with GST components

Our Implementation:

  • Paid ₹7,000 per user per month in ERP license fees
  • Every distributor required an individual ERP license to access necessary data
  • This resulted in high recurring costs and limited scalability
  • Missing GST split-up details in reports

Key Benefits to the Client:

  • Eliminated license costs for all distributor users (₹0 per user)
  • Scalable access to ERP data without additional overhead
  • Significant cost savings and simplified distributor onboarding
  • User-friendly representation of the GST details in Reports.

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