Transforming Business Processes for a Leading IT Consultancy
Seamless CRM Implementation and Data Migration for Enhanced Operational Efficiency
A high-end business and IT consultancy headquartered in Denmark required a robust CRM solution to streamline business processes and improve operational efficiency. The project involved implementing Microsoft CRM, migrating vast amounts of data, and integrating advanced reporting and job management solutions—all while ensuring minimal disruption to daily operations.
Key Implementations
Microsoft CRM 2011 Deployment: Successfully implemented for 150+ users, enhancing business process efficiency.
Seamless Data Migration: Migrated data from Oracle DB to SQL Server with a silent, non-disruptive process.
Automated Data Transfer: Executed a two-cycle, 48-hour automated migration without impacting business continuity.
High-Volume Recognition: Recognized by Microsoft as one of the largest CRM data migration projects in Germany in 2011 (~6.5GB migrated to CRM and SharePoint).
Advanced Reporting & Analytics: Implemented Power BI reports to track KPIs and monitor Sales and Delivery team performance.
Cloud-Optimized CRM & SharePoint: Refreshed Dynamics 365 and SharePoint implementation on Azure for efficient CV and Skill Code searches.
Enhanced Job Management: Developed “Jobs Hub” to integrate various European region-specific job portals.
Automated Email Processing: Integrated email handling in Dynamics 365 for streamlined job application tracking and recruiter forwarding.
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